Property Address Troubleshooting
Our platform uses Google's Maps geo locator for address searches in the platform. Here are some tips for troubleshooting issues with this field.
There's a few of factors that could lead to you seeing the "Not Enabled" Message when typing your address in:
- You are typing an address not/not yet supported by your application. If that's the case you can reach out to the Title Company admin so you can find out if that State/Address will become available in the future.
- Your browser might be bugged with a lot of unnecessary data that may hinder it from functioning properly. You can perform a Hard Reload and Empty your Cache to resolve it as it usually does the trick
- You are adding a zip code or pasting the address with a zip code. You can type the address and you'll notice that there's a smart suggestion that would appear below. Make sure that you are clicking on the right address underneath.