Property Address Troubleshooting

Our platform uses Google's geo locator for address searches in the platform. On occasion the exact address you enter cannot be located.

If that occurs, you can enter the county and state in the platform as seen below. Entering just the county will result in the same estimate as when entering an exact address within that county.

Please note that you must choose from the dropdown options that are returned when entering an address. Copy and pasting addresses may not work, so be sure to only type into the address field.


If you are still having trouble, please contact Support at and we will be happy to assist you!

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