In this article: Watch the video 路 Step-by-step 路 Tips for a great report 路 Tracking your bug report
Prefer to read? The steps are right below.
Click the green ? button in the bottom-right corner of any screen.
In the help menu, select Report a Problem. A short form called Report an issue will open.
Type a quick description in the text box. For example: "The Rewrite with AI button is not clickable."
You have two ways to add a visual. Pick whichever works best for you:
Option A: Mark the bug (screenshot)
Click Mark the bug.
Use the drawing tools at the top of the screen to point out the problem. You can draw a box, sketch with the pen, change the color, or undo a mark. [CONFIRM: what the droplet icon does]
Click Next to go back to your report.
Option B: Record your screen
Click Record screen.
Click the red REC button to start. You can turn your microphone on or off and use the same drawing tools while you record. [CONFIRM: browser permission prompts for screen/mic]
Show us what happened, step by step. Recordings can be up to 2 minutes, and the timer counts down so you can see how much time is left. [CONFIRM: 2-minute limit]
Click the stop button when you're done and preview your recording.
Happy with it? Click Next. Want another shot? Click Retry.
Click Submit. You'll see a confirmation message that your report was received. Thank you for helping us improve!
Say what you were trying to do. For example: "I was trying to save my bio."
Say what happened instead. For example: "Nothing happened when I clicked the button."
Point at it. Marking the screen shot or recording a quick video saves a lot of back-and-forth.
One problem per report. If you've found more than one thing, send each one separately so none get lost.
After you submit, your report shows up in the Messages tab of the help menu.
You can reply in the same conversation if you have more details to add.
Still stuck? Open the help menu and choose Get Help to search for answers or contact Support at [email protected].
