Photo upload not working? How to convert or resize my photo/logo.
I'm adding my photo but it's not accepted or it doesn't load.
The photo section of the platform accepts images that are in JPG/PNG format.
Additionally, the photo section under profile setting accepts 200x200 pixels or 160 KB or not more than 1000KB.
You can also follow this guides based on your Operating software:
IOS users - Crop, resize or rotate an image in Preview on Mac
Microsoft users - How to crop, resize and enhance a photo in Windows
To convert files to JPG/PNG
If you would ever need to convert an image/logo/photo into JPG/PNG you can follow the below suggested steps:
visit this free online site: https://convertio.co/ and follow the next steps underneath.
To resize/compress the photo/image
visit this free online site: https://www.resizepixel.com/ and follow the next steps underneath.
After downloading the image you can then go back to updating your Photo on your Platform under Profile setting
If you need assistance on anything above, please contact the TitleCapture Support Team at support@titlecapture.com. We'll be ready to assist you!
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